We use a number of highly regarded third party couriers to deliver throughout the UK. Shipping overseas can be arranged please contact our sales office for costs on 01303 647099.
If your order is delivered to you in damaged packaging, please sign for the package(s) as UNCHECKED or in cases of extreme damage REFUSE delivery. This will allow the cost of return to be borne by the courier company.
If damage is noticed after unpacking, in the first instance, please report damage immediately to the sales office firstname.lastname@example.org.
All products are covered by at the very least a 1 year’s manufacturer’s warranty and will repaired or replaced if the ‘’reason for return’’ is found to be valid.
Refunds requested prior to despatch are subject to an administration charge.
Business to Business Customers
Indigo Displays will endeavor to facilitate a speedy resolution to any issues, however, we are unable to refund goods that are: undamaged, custom made/custom printed, repairable or in the possession of the client for 24hrs without informing Indigo Displays.
Should the goods be rejected purely under the distance selling regulations then the delivery costs and any credit card charges incurred by Indigo Displays will be borne by the consumer. If the order was eligible for our 'Free Delivery Service' the delivery cost will be based on our standard tariff for delivery. Goods must be returned in the original packaging, undamaged and in a re-saleble email@example.com